About Us
Who writes these guides, how the numbers on them are tested, and what the three dates at the foot of every page actually mean.
The Author
Naomi Fortier
Payments & payouts editor
Betty Wins Canada desk · covering Canadian iGaming payments since 2016
Naomi has covered Canadian online banking and iGaming payments since 2016, first for a Montreal fintech newsletter and now full time for this site. She runs the deposit and cashout tests behind every payment page here, in CAD, from a Canadian bank account.
One author covers this site rather than a rotating pool, which is deliberate: the timings on the withdrawal times page only mean anything if the same person measured them the same way each time. Where a figure could not be measured directly it is described as reported rather than tested, and where something cannot be evidenced at all — the ownership question on the sister sites page is the clearest case — the page says so instead of guessing.
How the Numbers Get Tested
Payouts are timed, not quoted
A withdrawal time is recorded from the moment the request is submitted to the moment the money is spendable — not from the casino's own marketing copy. Weekend and weekday requests are timed separately because the Canadian banking system treats them differently.
Everything in Canadian dollars
Deposits and cashouts are made in CAD from a Canadian bank account, on Canadian rails. Figures converted from another market's guide are worse than no figure at all, so none are used here.
Licensing is checked at the register
Claims about who regulates a site are verified against the AGCO and iGaming Ontario listings for Ontario, and the Kahnawà:ke Gaming Commission's permit holders elsewhere. Not against another affiliate page.
Limits come from the live cashier
Minimums, maximums and fees are read out of the cashier itself on the check date, which is why the tables here occasionally disagree with older guides. When a figure moves, the was/now tables on each page record the change rather than hiding it.
What the Three Dates Mean
Published
The date the page first went live. It never changes, which is what makes it useful — it tells you how long the page has existed rather than how recently somebody touched it.
Updated
Moves only when the content actually changed — a limit, a timing, a new method, a correction. It does not move because the page was reloaded or because a template was edited.
Checked
The last time the figures were re-verified against the live cashier, whether or not anything needed changing. A recent Checked date with an older Updated date means we looked and nothing had moved.
The byline carrying those three dates sits at the foot of every page, just above the footer, alongside the author's name and role. Plenty of sites show a single "last updated" stamp that quietly advances every night whether anything changed or not; separating the three is the only way the dates carry information. If a page here shows a Checked date months in the past, treat its numbers with the suspicion they deserve.
How This Site Is Funded
Some of the links here are commercial: if you open an account through one, this site may earn a commission. That is how the deposits and withdrawals behind the timings get paid for, and it is worth stating plainly rather than burying in a footer.
What it does not do is move a number. A three-to-five-day card payout is written as three to five days, a method that cannot receive a withdrawal is listed as deposit-only, and a credit card deposit is described as the expensive mistake it is. A guide that only ever says yes is worth nothing to the reader and, in the long run, nothing to anyone else either.
Corrections and Complaints
If a figure here is wrong
It gets fixed as soon as it is confirmed, and the Updated date moves with the fix. Where a correction changes something a reader might have acted on — a limit, a timing, a method that stopped working — it is noted in the section rather than silently overwritten.
If you have a problem with your account
That is between you and the casino, and its live chat is staffed around the clock. If the answer is unsatisfactory, the escalation route depends on who licenses the site — the licence checker shows which register applies to you and where it lives.
Gambling should stay entertainment. Deposit limits are in the account area and a reduction applies immediately. If it has stopped being fun, the Responsible Gambling Council and, in Ontario, ConnexOntario are free and confidential.
About This Site
Who writes the Betty Wins guides on this site?
One editor, Naomi Fortier, who covers payments and payouts for Canadian players. Every page carries her byline with three dates, and there is a single author for this site rather than a rotating pool.
What do the three dates at the foot of each page mean?
Published is the date the page first went live and never changes. Updated moves only when the content itself changed. Checked is the last time the figures on the page were re-verified against the cashier, even if nothing needed changing.
How are the payment figures on this site verified?
By making the deposit and the withdrawal in Canadian dollars from a Canadian bank account, and timing them. Limits and fees come from the live cashier rather than from another guide, and licensing claims are checked against the AGCO, iGaming Ontario and Kahnawake registers.
How does this site make money?
Through affiliate arrangements: some links to the casino pay a commission if you open an account. That funds the testing and it does not change the numbers. Where something is slow, restricted or unavailable, the pages say so.
How do you correct mistakes?
A factual error is fixed as soon as it is confirmed and the Updated date moves with it. Corrections that change a figure a reader may have acted on are noted in the relevant section rather than quietly overwritten.